Healthcare Consulting to Improve Customer Satisfaction in Georgia

Georgia has seen many recent changes in the healthcare industry. The cost of healthcare, along with lack of reasonably priced health insurance for Georgia residents, has forced eight rural hospitals in the state to close since 2010.  Additionally, the implementation of MACRA has caused hospitals to further reduce their operating budgets. As health care continues to evolve and medical providers anticipate implementation of the final stages of MACRA, hospitals and healthcare systems seek ways to save money, so they can continue to provide services to the people of Georgia.

Soriant Healthcare Consulting has collaborated with hospitals and healthcare systems for over ten years to identify cost-saving opportunities in support service departments such as Environmental Services, Laundry & Linen, and Food & Nutrition. The Soriant Healthcare Consulting team works side by side with facilities and their providers to ensure reduction of operational expenditures while improving patient satisfaction scores to meet MACRA’s standards.

As a leader in Healthcare Consulting, Soriant offers healthcare facilities market-responsive strategies providing a balance of expense reduction and maintenance or improvement of patient care quality. Some other services provided include:

  • Increasing departmental revenue streams
  • Creating strategies to reduce departmental operating costs
  • Improving service levels throughout the facility
  • Increasing the efficiency and the productivity of the facility
  • Managing RPF/RFI
  • Negotiating vendor contracts

Measurement and tracking tools, created by Soriant Healthcare, are known throughout the industry as being the most dependable metrics for predicting the success of facilities and systems.  Commitment to transparent consultancy is one of the pillars of their business model and is paramount when helping clients achieve fiscal projections and balance their budgets. Hundreds of hospitals across the United States have collaborated with Soriant Healthcare.  Our team is ready to help you reach your fiscal goals in your Georgia medical facility.

Food & Nutrition

Our Georgia Healthcare Consulting services can facilitate net operating expense reduction for your facility’s Food & Nutrition Service Department by showing you how to deliver four-star restaurant quality meals for a fraction of the cost. We provide creative ways to implement various processes including how to prepare, distribute, and provide superior customer service while cutting costs and generating revenue.

Laundry & Linen

The Laundry & Linen Services Department is one of the most important departments in your healthcare facility.  However, it is often one of the departments where expense savings opportunities are lost.   Clean and sanitary linens are an essential element to ensuring optimal patient satisfaction and are a necessary component for preventing spread of disease and infection. Our consultants can coach your team to reduce the operating expenses of the department – whether you manage it onsite or contract to an outside provider.

Environmental Service Department

When it comes to the EVS Department, our consultants provide you with numerous strategies to cut your costs, without jeopardizing the health and safety of your team members and patients. First impressions are lasting impressions, and your Environmental Service team is literally the face of your facility. Our team of experts reveal cost reduction strategies, while increasing team productivity, thus protecting patients, visitors, and staff from hospital-borne illnesses.

Georgia’s #1 Choice for Healthcare Consulting

Hospitals and medical facilities across Georgia are choosing Soriant Healthcare for proven results. In addition to FNS, Laundry & Linen and EVS consulting services, we offer solutions for:

By using the most efficient approaches to healthcare consulting, such as the Lean Six Sigma method, we are able to lower your hospital expenditures. Our mission at Soriant Healthcare is centered around the principles of integrity, service, and results dedicated to improving performance of all support service departments. We understand people like working with kind, caring, and competent people, and we ensure you will receive a personable, quality experience.

Discover how we saved Yuma Regional Medical Center over $1 Million annually and how you can achieve similar success. Contact a Soriant Healthcare consultant today at (770) 777-6633 or info@sorianthealthcare.com to get started!