Your Support Services Team

Is Your Support Service Team Part of Your Clinical Team? When patients enter your hospital they use everything they see, smell and hear to make judgments about the quality of services they are receiving.  Whether or not you realize it, the support service departments (Food, Environmental Services, Security, Clinical Engineering, Laundry and Linen, and Patient

Impacting the Bottom Line with Lean Concepts

Lean principles focus on preserving value by increasing efficiency and optimizing flow. Long used in manufacturing, these types of practices have many applications within the healthcare environment. The lean concepts discussed here include standard work, direct connections, and visual controls with daily metrics. An estimated 80% of all improvements can be achieved through work standardization