Soriant Source

Pain in the @$$ (Support Services) – Part Two

It is human nature to believe your department(s) is running well and at top efficiency.  In reality, it is important to do periodic assessments with some honest “digging”.  The problem is finding the bandwidth to do it! Having a “fresh-eyes” approach, based on a true analysis against like size/region, can make a world of difference. What opportunities are you missing? A true and unbiased assessment gives visibility to opportunities, leaving you equipped with the right levers to pull.  It puts you back “in the know” for areas that may have been running on autopilot or needing critical and money saving

By |November 3rd, 2017|Categories: blog|Comments Off on Pain in the @$$ (Support Services) – Part Two

Pain in the @$$ (Support Services) – Part One

With all the uncertainly around the survival of ACA, how that will affect who has coverage, cases continuing to migrate to the outpatient arena, and the sickest of patients accessing care in the acute care setting, many through the costliest of the ER, who has time to address how all these high pressing issues trickle down in to your support service departments? These departments play a significant role in the overall hospital experience, your HCAHPS scores and in turn have a direct impact on your profitability. With over 500 clients across the country we hear similar challenges that impact the

By |October 17th, 2017|Categories: blog|Comments Off on Pain in the @$$ (Support Services) – Part One

Hot Topics in Support Service – see what your peers are doing

After the turbulent election year of 2016 and the uncertainties caused, including the impact to healthcare, 2017 to date has shown most organizations are refocusing on decreasing costs and improving performance.  The top four trends that we are seeing with our clients at Soriant Healthcare are as follows: Laundry and Linen Management  This includes sourcing of textiles, processing laundry and the distribution and management of linens within a facility. The primary driver of laundry for 2017 has been the processing of laundry versus the distribution within a facility. Facilities want to: Decrease, if not remove, dissatisfaction with quality and service

By |September 13th, 2017|Categories: blog|Comments Off on Hot Topics in Support Service – see what your peers are doing

FINALLY – Real ES Staffing Standards

Adequately staffing a Healthcare Environmental Services department is one of the most unique challenges for any EVS operation.  While regulatory agencies provide some guidance to match Nurse staffing levels with patient acuity needs, EVS Departments lack regulatory guidance for staffing level needs for the vital services they provide. There are benchmarking organizations that can provide productivity standards based upon their internal data gathering; however, the challenge lies with management in determining which “compare” group is appropriate, or what “normalization” efforts they need to perform, to ensure a comparison of apples to apples. At best this could, with enough engagement from

By |September 12th, 2017|Categories: blog, Environmental Services|Comments Off on FINALLY – Real ES Staffing Standards

Hospital Risk-Based Payment Programs: How Much is Your Hospital Leaving on the Table?

Unless you’ve been living in a cave for the last six months, you know that healthcare remains a hot topic among both our elected officials and average Americans from all walks of life.  Controlling rising healthcare costs and improving quality for patients are concepts every American can agree on, even if we disagree on how to accomplish those goals.  Despite numerous unknowns about the future of healthcare in the U.S., one thing appears certain: pay for performance is here to stay. The historic model that reimburses hospitals and providers for the quantity of care provided (the number tests and procedures,

By |August 10th, 2017|Categories: blog|Comments Off on Hospital Risk-Based Payment Programs: How Much is Your Hospital Leaving on the Table?

Healthcare Industry Faces Facility Management Candidate Crisis

Several factors coming together in today’s Healthcare / Hospital  Environment are illuminating a growing concern for the industry.  Facility Managers, who have been stalwarts in their positions for many years are beginning to reach retirement age and the industry is experiencing a void  in candidates prepared to step in these rolls.  In 2015 a salary survey by Health Facilities Management and the American Hospital Association Society for Healthcare Engineering (ASHE) and the Association for Healthcare Environment (AHE) identified that 44% of all those surveyed said they had no succession plan in place. The typical history of Facilities Directors comes

By |June 26th, 2017|Categories: Uncategorized|Comments Off on Healthcare Industry Faces Facility Management Candidate Crisis